As a manager in the “middle”, some of you may have felt stuck between the demands of senior management and the personal needs of those in your unit. You work under tight constraints and limited resources to balance the organization’s needs, and your employees’ abilities and well-being.

In this session you will explore the role of middle managers in the change process, using a model described in a Harvard Business Review article.

This research found that middle managers, often underappreciated, play a key role during periods of change. You will look at why and how they achieve this and reflect upon yourself in this role.