Managing People

Why does coaching play such a prominent role in today’s complex business world?

In Coaching Others, Beverley Patwell explains how coaching can impact all levels of your organization and what qualities you need to coach effectively.

Arguably, the most important job of a manager is to manage the performance of employees. Whether they use traditional performance management - goal setting with the employee followed by regular performance monitoring followed by annual appraisal - or a less traditional method, such as self-directed teams, effective performance managers, we suggest, look before they leap. Before they determine the best way to increase performance, they take the time to analyze the employee's current performance.

This session invited you to put on your analytic mindset and examine the performance of YOUR employees. We will then invite ideas from your colleagues to determine what you can do to increase employee productivity and morale.

High performing teams increase the effectiveness of high performing individuals. Knowing how to create and sustain high performing teams often determines a manager’s success – and the inevitable success of the initiative or organization.

This session invites you to examine your team and compare it to characteristics of exemplary high performing teams. Determine how to make your team a more high performing team.

Leadership is an important aspect of managing. But what does this mean in your day-to-day work? As you will see, leadership is a complex interplay of factors which requires balance.

This session explores the three key factors which contribute to leadership: qualities, behaviors and context.

In this session we will look at what different “deals” exist between an organization and its members and what the implications of these are. What do employees owe an organization and what do organizations owe an employee? Where do you see your organization and where would you like to see it going?

This CoachingOurselves session challenges you to diagnose and clarify your own talent "mindset". How can you best maximize the talent around you and build on your employees' strengths? Discuss and create strategies with your colleagues to bring the talent mindset into action.

Many of today’s organizations are highly-structured and complex which can make communicating and getting the job done difficult. We look at two characteristics of their formal structures – silos and slabs - and the challenges these present to managing, and investigate ways to manage across and beyond them.

An awareness of culture can make a big difference to how you perceive management problems and to how you act on these problems. Understanding cultures can enhance inter-group relationships, and perhaps, even help you get a promotion more quickly.

Whether you are working in a very stable culture, or one which is constantly in transition, we will show you that you can be more effective as a manager if you understand how your culture works.