A decision is a commitment to action; a managerial decision is usually a commitment by the manager for other people to act. This means that much of decision-making is about controlling the activities of other people.
In this topic, we show how the important function of control can be understood through the lens of decision-making. Participants will gain an appreciation of the different forms that control can take and will consider how they can be more effective in decision-making and controlling.
Henry Mintzberg, is a Professor of Management Studies at McGill University, Montreal, Canada and author of many articles books on management.
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