A decision is a commitment to action; a managerial decision is usually a commitment by the manager for other people to act. This means that much of decision-making is about controlling the activities of other people.

In this topic, we show how the important function of control can be understood through the lens of decision-making. Participants will gain an appreciation of the different forms that control can take and will consider how they can be more effective in decision-making and controlling.

The word ‘Catalyst’ comes from chemistry where it is used to describe a substance used to speed up change. Today the term is used to refer to many situations, for example, someone who plays a key role in igniting or accelerating an important change

As human beings we have the habit of thinking first. We think and then we act. But something is missing here. Can we think and act before we see? This CoachingOurselves topic explores the notion of “Seeing First” by asking participants to create a piece of art collaboratively, in order to see a key issue they are working on. This process is a powerful way to help change our often, limited perception of key issues and of decision making in general.

"Too many pressures! Not enough time!"

Sound familiar? But how to rise above this?

In "Dealing With the Pressures of Managing", Henry Mintzberg revisits the realities of managing. Forget the myth of the manager as an organized, systematic planner; management is inherently fast-paced, full of interruptions, and fragmented. Managers spend most of their time dealing with crises. (Does this sound familiar?) But how to deal with the unique challenges of "this most demanding of jobs"? How to think - let alone think ahead - amidst the chaos?