NEW MANAGEMENT TOPIC: The Rewards of Recognition
Recognition is one of the most powerful, least used management tools.
Few would disagree with the argument that employees who feel appreciated and valued are much more likely to perform better than those who don’t, but how often do you recognize the people around you? Most organizations fail to ensure that the recognition of good work happens with sufficient frequency and effectiveness. If your organization is one of these, you should see this as a huge opportunity. Statistically, your competition probably hasn’t figured this out, so you still have time! Take recognition seriously and the result will be increased motivation, greater acceptance for ongoing change, and improved organizational performance.
In this topic, written by John J. Oliver, you will learn to appreciate the importance of recognition on the performance of the organization, understand the fundamental characteristics of good recognition, and decide how you will implement these practices into your organization.
Professor John J. Oliver OBE has been a passionate advocate and practitioner of “radical employee engagement” for over thirty-five years. He led British truck manufacturer Leyland Trucks from insolvency to best-in-European-class within thirty months. Likewise, as Chair, he helped Runshaw College go from a medium ranking educational institute to winning the EFQM (European Foundation for Quality Management) award for the entire public sector in 2002. Since then, John has helped many organizations reap the benefits of this simple philosophy, including large health authorities, local government, and many manufacturers. John has written two books on the subject.





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